DDS works with your in-house team or provide complete project management services to surpass your automation goals. The project manager handles all phases of the project, including concept, design, construction, factory acceptance testing, and start-up through successful completion. Our process when kicking off a project is very delivery-driven and its status is visible 24/7 through an online platform. You are also welcome to call in or come on-site for any meeting (design, review, etc.).
We provide complete on-site installation of our systems. A team comprised of electrical engineers, mechanical engineers, mechanics, electricians, and the project manager will go to your facility to support the system assembly, startup, and training. To ensure long-term productivity and ROI for your company, we will remain available for troubleshooting and the debug and testing for the system.
DDS Field Support
We provide warranty and service options for all of our machines. The DDS team is here to ensure your machine runs efficiently and smoothly while addressing any potential issues that you may encounter down the line. You can be confident that you are partnering with a company that focuses on building high quality systems without cutting corners. However, in the event one of our customers experiences any issues, our team stands ready to resolve the challenges remotely or on-site.
Build to Print Services
We can take your ideas and designs from a print idea phase and turn them into a working prototype. This includes designs that integrate electrical and third-party equipment. We are happy to provide constructive feedback to help you improve your design as well.
DDS has a dedicated engineering department that provides agile engineering studies and process development, as well as full mechanical and electrical engineering services. Our capabilities range from CAD design and analysis, to production assistance and implementation, to machine, tooling and fixture design and detailing.
Remaining committed to stay at the cutting-edge of innovative technologies, we partner with our customers to help accelerate their Industry 4.0 journey. Each machine we build includes a pre-configured IIoT platform called Automation Intellect for one year. This solution provides real-time, remote visibility of performance at the machine, line, and plant levels to maximize efficiency and profitability.